Björn Andersson, Christian Arkelius, and Rikard Roos chosen again as IAM Global Leaders

Björn Andersson, Christian Arkelius, and Rikard Roos have been recognised as IAM Global Leaders 2023. These are their thoughts on client relationships, the importance of trust, responsiveness, and proactivity, and the changing role of patent consultants.

— Working as an adviser in a field as complex as IP it all comes down to trust, to being supportive but also proactive and offering clear advice, says Björn Andersson, European Patent Attorney, who explains it is a question of taking the lead, whatever the situation.

— The client must be able to take well-informed decisions thanks to Ström & Gulliksson, however difficult the issues. For me, client success is the best endorsement, but to be selected as an IAM Global Leader for two years in a row is of course welcome recognition of our leadership.

Like last year, only 13 Swedish lawyers and patent attorneys have been selected for the honour. As three of the eight patent attorneys, Björn, Rikard, and Christian are rightly proud to have been named Global Leaders.

Christian Arkelius, European Patent Attorney, sees it as a mark of excellent customer relations  – and, as he says, it is typical of Ström & Gulliksson across the board.

— I would say business has never been more about close client relationships. It’s the personal touch that makes for good customer relations! For us at S&G, business is personal and we’ll never compromise on that. I also think it’s exactly what makes working with us so attractive to some of Sweden’s and the world’s leading companies and brands, says Christian, who knows how important it is to take one’s time building trust and confidence.

— That’s the essence of all relationships, personal or business. When we trust each other, what we have is so much greater and more rewarding. It can be as simple as matching the right patent consultant with the right client – and right in more ways than skills alone. When we’re genuinely interested, that’s when we’re adding value. It’s the willingness to do that little bit more so your client will succeed, says Christian, who over the years has developed many close working relationships.

— I work with people I want the best for, and I do everything in my power so they’ll succeed.

Rikard Roos, Managing Partner and European Patent Attorney, agrees that longstanding relationships are part of being a patent consultant, sharing in both the stressful challenges and the welcome successes. He has seen how what is required of patent consultants has changed over the years.

— Patent rights have an ever more significant role in the industry, so our clients’ level of knowledge is always increasing. A great deal is, and should be, required of us patent attorneys. The industry understands that we exist to safeguard its core business. That’s why we’re so pleased the industry thinks Ström & Gulliksson are outstanding and that we excel in taking the best care of our clients’ interests.